Texas Mutual CEO to retire in 2023 after 40 years in insurance

"There's a lot to be proud of," says outgoing leader

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Where does customer contentment start?

CRM platform combines and automates many back-office functions

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Accenture acquires Chicago-based tech services provider

Deal will bolster company's ability to deliver technology to insurers

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Skyward Specialty Insurance Group to partner with Gradient AI

Partnership to leverage AI tech in new stop-loss solution

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Hub swoops for Kentucky firm

Independent agency has seven locations

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Mosaic adds tech E&O to cyber

Product is available globally through its cyber hubs

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How can leaders bring customer centricity to life?

We find out from one of this year's Elite Women

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